Privacy Policy
Privacy Policy: Guarding Your Personal Turf
Just as we draw boundary lines for a backyard volleyball match, we believe in setting clear boundaries when it comes to your personal information. At Vssal, we respect your privacy. We are here to provide you with top-notch outdoor gear, not to misuse your data.
This Privacy Policy explains how your personal information is collected, used, and shared when you visit or make a purchase from www.vssal.net. Grab a quick read, so you can confidently step back outside and Get The Good Times Rolling.
What Information Do We Collect?
When you hang out on our site, we collect two main types of information to make your experience smoother:
1. Order Information
When you purchase a bocce set or an ankle brace, please let us know where to send it. We collect your name, billing address, shipping address, payment information, email address, and phone number. This is strictly so we can process your payment, pack your gear, and get it to your doorstep.
2. Device Information
As you browse the site, we automatically collect basic details about your device, including your web browser, IP address, time zone, and some of the cookies installed on your device. We also track which products you view to help us understand what our weekend warriors actually want to see.
How Do We Use Your Info? (The Game Plan)
We use the Order Information we collect generally to fulfill any orders placed through the Site. Specifically, we use it to:
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Ship your equipment and provide tracking updates.
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Communicate with you regarding your order or support questions.
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Screen our orders for potential risk or fraud.
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Send you updates, exclusive ambassador perks, or news about new gear (but only if you have opted in to hear from us!).
Who Do We Share Your Info With? (Our Teammates)
Let’s be incredibly clear: We do not sell your personal data.
We only share your information with trusted third-party partners who help us run our store and get your gear delivered. For example:
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We use Shopify to power our online store. They securely handle the backend so your shopping experience is seamless.
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We share your address with our trusted shipping carriers (like USPS, UPS, or FedEx) simply so they know where to drop off your package.
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We may also share your Personal Information to comply with applicable laws and regulations, or to protect our rights.
Cookies: The Digital Kind
Yes, our site uses "cookies." Not the kind you bring to a Sunday barbecue, but small data files placed on your device. They help our website remember your shopping cart and preferences so you don’t have to re-enter your details every time you visit. You can always disable cookies in your browser settings, though it might make parts of our site a little less responsive.
Your Rights (Your Call)
If you are a resident of certain regions (such as California under the CCPA or Europe under the GDPR), you have specific rights regarding your personal information. You have the right to access the personal information we hold about you and to ask that your data be corrected, updated, or completely erased from our system.
If you would like to exercise this right, just shoot us an email. No hassle, no questions asked.
Data Retention
When you place an order for a volleyball net or a rebounder, we will maintain your Order Information for our records unless and until you ask us to delete this information.
Changes to This Policy
We may update this privacy policy from time to time in order to reflect changes to our practices or for other operational, legal, or regulatory reasons. The latest version will always be live right here.
Contact Us
Got questions about how we handle your data? Need to update your information? Or maybe you just want to talk about the best setup for your new volleyball net?
We are always here to help. Reach out to us by email at support@vssal.net or through our Contact Us page.